Booking Terms

WHAT YOU NEED TO KNOW: 

Reservations & Cancellations:

Minimum 2 nights stay required!

All reservations must be confirmed in writing.
A 50% deposit is required to confirm any booking.
The remaining balance is to be settled 31 days prior to the travel date.

Provisional reservations will be held for a maximum period of 14 days from the date of requesting the reservation, after which the reservation will automatically be released.

A percentage of the quoted room rate will be charged for rooms that are cancelled within 60 days of the date of the reservation, as follows:

  Within 60 days – 10%
  Within 31 days – 25%
  Within 21 days – 50%
  Within 14 days – 75%
  Within  7 days – 100%

A 10% handling fee, based on the deposit amount paid, will be deducted from any refunds made due to cancellations 60 days before the date of travel.

Please note: All rates are subject to change without prior notice due to reasons not limited to currency fluctuation, increase in fuel prices, increase in government taxes and levies and/or unforeseen economic circumstances.

Children's Policy:

Much of the charm of Etendeka lies in its tranquil wilderness setting and may therefore not always be appreciated by all children. It is a condition therefore that adults accompanying children take full responsibility for the conduct and safety of their children.

  • Children 8 to 12 years, sharing with 2 full paying adults, pay 50% of the quoted adult rate.
  • Children under 8 years of age: We regret that the camp is not suitable for children under 8 years of age.

Pick-up Transfer Time & Pick-up Point:

16h00! At the Etendeka parking area, at Palmwag Lodge

The hour and a half drive through the Etendeka Mountain Camp concession to the lodge is a highlight and sets the tone for the rest of your experience. This wilderness landscape is harsh, untouched, remote and breathtaking. Your introduction to these ancient rocky plains in the foothills of the Grootberg massif is an unforgettable guided nature transfer. No private vehicles are permitted, it's 4x4 terrain so leave your vehicle at Palmwag Lodge and get ready for the journey to one of Kaokoveld’s most pristine nature camps.